COVID-19 Precautions

Dear Westgate Family Dental Patient & Families,

With the rapidly changing challenges brought about by the threat of COVID-19, Coronavirus, we are taking steps to make sure that our patients and our team are protected. We will be continuing to closely monitor any developing situations and keep you informed of any changes in our schedule. As of this time, we are continuing to operate on a normal schedule. If you have any questions or concerns, please feel free to call our office at 512-447-0808, or email us at appt@dryarbrough.com.

PATIENTS WITH SYMPTOMS:
If you or anyone planning to be with you at your appointment answer yes to any of the following questions, we kindly ask that you reschedule your appointment:

Do you or anyone in your household or immediate family have fever or have had fever in the past 14 days?
Have you or anyone in your household or immediate family experienced a recent onset of respiratory problems, such as cough (even a dry cough), sore throat, or difficulty breathing in the past 14 days?
Have you or anyone in your household or immediate family, within the past 14 days, travelled to any hotspot areas of COVID-19?
Have you or anyone in your household or immediate family come into contact with anyone who has tested positive for COVID-19 in the past 14 days?

Extra Family Members at Appointments:
-As a temporary measure, we ask that you limit one extra person accompanying the patient inside if necessary.
-We ask that additional extra family members wait outside of the office. We understand that some families will need to wait in the car with other family members in some cases.
-As long as you have your mobile phone with you, we can update you and make the next appointment while you are outside the office.

Schedule & Appointments:
-We will continue with normal business hours for the time being.
-Normal business hours could change based on how this situation progresses within our community.
-In the event you wish to reschedule an appointment for a later date, please contact us at your earliest convenience.
-If you are immunocompromised, we are happy to reschedule your appointment.

We will encourage keeping appointments for ongoing active treatment that requires doctor oversight and adjustments.

Temporary Reception Room Changes:
-We will be removing communal items that may be touched by multiple people throughout the day such as our coffee/tea bar, books and toys.

Measures We Are Taking:
-We are staying current with the CDC guidelines and updates.
-Our facilities have always been cleaned and disinfected regularly and we will continue to do so even more frequently.
-We will be wiping down all areas of frequent contact, such as bathrooms, door handles, light switches, and arm rests hourly.

What we will ask of you to help:
-We will not allow brushing at the toothbrush sink, so PLEASE BRUSH YOUR TEETH THOROUGHLY PRIOR TO ENTERING OUR OFFICE FOR

YOUR APPOINTMENT.
-We will provide hand sanitizer and hand soap throughout the office and ask that you use it as soon as you enter our office and throughout if necessary.

In closing, the safe care of our patients and our team is of the utmost importance. All of us are surely hopeful that the Coronavirus event will be past us soon. For future updates, I encourage you to check our website at dryarbrough.com or social media on Facebook and Instagram.

Thank you for taking the time to read this and remember to keep smiling.

Sincerely,
The Westgate Family Dental Team