6700 West Gate Blvd, Suite 101 Austin, TX 78745

Financial Policy

PAYMENT

Payment is due in full at the time of service, unless prior arrangements have been made. We accept cash, personal checks, most major credit cards, debit cards, and third party financing through Care Credit.

INSURANCE

As a courtesy to our patients, we are happy to file your claims on your behalf. We will make every reasonable effort to collect covered amounts from your insurance company. Deductibles, estimated co-payments, and non-covered amounts are due at the time services are rendered. All estimates quoted are based upon information provided to us by your insurance company and are estimates only and are not a guarantee of payment. Please remember that the contract itemizing your dental benefits is between you, your employer (if applicable), and your insurance company. Dental insurance plans are not designed to cover all of your dental needs. Many dental plans have waiting periods, frequency limitations, and alternate benefit clauses. Some plans may not cover certain procedures at all. The patient is ultimately responsible for all charges incurred. We urge you to be aware of your policy plan provisions.

Insurance companies are required by law to pay claims within 30 days. After 60 days, any unpaid claims will become the sole responsibility of the patient. At that time outstanding amounts to insurance will be required to be paid in full by the patient. Our first and only priority is to our patients and their quality of care.

Our goal is to help you maximize your dental insurance benefits. However, remember that you, and not your insurance carrier, are ultimately responsible for payment for all services rendered in our office.

PLEASE NOTE: WE WILL BE CONSIDERED OUT OF NETWORK ON ALL INSURANCE PLANS.

 

RETURNED CHECKS

All returned checks are subject to a $30.00 returned check fee. After a check has been returned, all future payments will be on a cash or credit card basis.

DELINQUENT ACCOUNTS

Accounts over 90 days past due will be handled by our collection service. The patient agrees to pay ALL collection costs in addition to fees for service.

CANCELLATIONS

It is the philosophy of our office to provide optimal patient care. All patients are seen by appointment only. This allows us to focus our efforts on caring for and treating our patients to the best of our abilities. Thus, we require a minimum of 24 hour notice for cancellations and reschedules. This is necessary to allow us adequate time to notify patients who are on a waiting list for the first available appointment. Lack of adequate notice inhibits us from offering an exceptional standard of care to our other patients. A fee of $100 per hour scheduled may be charged for failed appointments, inadequate notice of cancellation, or rescheduling of an appointment with less than 24 hour notice. We appreciate your cooperation and respect of our efforts.

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Contact info

6700 West Gate Blvd
Suite 101 Austin
TX 78745
appt@dryarbrough.com
(512)447-0808